FAQ,s

❓ Frequently Asked Questions (FAQs)

Welcome to Women Zee!
Below you'll find answers to some of the most common questions our customers ask. If you have any other queries, feel free to reach out at 📧 Support@womenzee.com

🛒 Q. Is it safe to shop online at Women Zee?

A. Absolutely!
Your online shopping experience is fully secure with us. All personal and payment information is kept confidential and is only accessible to trained Women Zee staff. Your privacy and security are our top priority.

🛍️ Q. How do I place an order on Women Zee?

A. Follow these simple steps:

  1. Browse and click on the product you like (e.g., abayas, hijabs, night suits, silk nighties, footwear, etc.).

  2. Select your size (if applicable) and click "Add to Cart".

  3. Repeat the process to add more products.

  4. Once you're done, go to "Cart" in the menu.

  5. Click on "Proceed to Checkout".

  6. Fill in your shipping and billing details.

  7. Choose Cash on Delivery (COD) or other available payment method.

  8. Click "Place Order".

  9. You'll receive an order confirmation via email or SMS.

❌ Q. How can I cancel an order?

A. You can cancel your order in the following ways:

  • If you created an account, go to Order History and cancel directly.

  • If you ordered as a guest, you can cancel by replying during our confirmation call.

  • Or contact us directly via email at Support@womenzee.com.

🔁 Q. What is your return policy?

A. Please visit our Return Policy page for complete return instructions and conditions.

💸 Q. What is your refund policy?

A. You can find full details on our Refund Policy page.

🚚 Q. What is the shipping cost?

A. We offer free standard shipping on all orders within Pakistan — no extra charges!

📦 Q. Which courier services do you use?

A. We work with reliable partners like TCS, Leopards Courier, and M&P to ensure fast and safe delivery.

⏱ Q. How long does delivery take?

A. Delivery typically takes 2–3 working days after your order is confirmed by phone or email.

🔄 Q. How can I order a product that’s out of stock?

A. Just contact our team via email or WhatsApp. We’ll check availability and assist you with a pre-order if possible.

Still have questions?
💬 Message or email us anytime at:
📧 Support@womenzee.com
🌐 www.womenzee.com